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Disney to change disability policy after abuses

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Tuesday, September 24, 2013 - 9:25am

Disney theme parks are ending a policy that allowed the disabled to get "instant access" to rides, instead of waiting in line. Under the current policy, visitors can get an guest assistance card that gives quicker access to them. There were widespread reports that able-bodied people were reportedly abusing Disney's disability policy.

Reports said some wealthy park visitors were even hiring disabled people to pretend to be family members so they could skip lines. Disney says the new policy won't allow immediate access to rides. Starting October 9, 2013, guests with a new disability access card will be issued a ticket with a time to enter an attraction, based on the current wait time, so they don't have stand in line.

No proof of disability is required under either the current or the new policies. The theme parks will begin training employees on the new policy this week.


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